TouchPoint
TouchPoint keeps your business running smoothly.

EPoS Software for Hospitality & Retail

TouchPoint is effortless to use, reliable and proven. Developed over two decades, thanks
to annual updates it remains cutting edge and is trusted by 100,000+ businesses to
perform how they need it, when they need it.

Simple to operate and easy to learn, TouchPoint powers everything from multi-site restaurant chains to independent retailers. Ideal for any business in any sector.

Pubs and restaurants are often now much alike, garden centres have cafes as well as retail outlets and golf clubs have members bars as well as pro shops; all can use the same till system across the entire estate.

Robust & reliable.

We care about security.
Our Partner Network ensures we work transparently. We don’t hide from our Partners which makes reliability a priority. 

TouchPoint keeps you trading so you don’t ever lose a sale.
There is no reliance on the internet; if your broadband fails you can continue to make sales, float clerks, use and pay off tables, split a bill and print orders directly into the kitchen. 
If the power fails, your data is safe and even the last transaction is stored securely. Bottom line – you can rely on TouchPoint.

Your data is always safe.

Keeping your sales information safe, personal data and protecting your system from misuse is important. ICRTouch systems are secure and provide you with  tools to deter, monitor and  investigate internal fraud. 

See our handbook for more information.
All sales on TouchPoint EPoS terminals are automatically uploaded to our cloudbased back office, TouchOffice Web. If you lose your internet connection, no problem. Sales are stored locally at the EPoS terminal and are seamlessly sent up when next online.
With TouchOffice Web, your information is stored and always backed up.

Built in Loyalty, retain your customers.

Accounts details are integrated into the till so you know your customers and where
they are spending their money. Run targeted promotions and points schemes, create
vouchers and gift cards that will keep your customers coming back time and again.
TouchPoint sets the standard for the management of loyalty and discount schemes. Use it to oversee reward points and money-off initiatives at no extra cost – it’s already included in the system. TouchPoint can also build a purchase history for customers and will manage customer account balances. All that adds up to maximised sales and improved targeting.
Combine a TouchPoint till system with ICRTouch’s add-on TouchLoyalty software and you’ll gain a host of extra features specifically designed to boost trade. Together they will allow you to set up and manage much more complex loyalty schemes.

ICRTouch-Convenience
ICRTouch-Convenience

TouchPoint Benefits

Easy to Use.

TouchPoint has intuitive keyboard layouts for easy navigation. Button colours and graphics can all be customised, and a graphical table plan ensures the till is simple for staff to learn and operate. Fast operation with minimal key presses reduces queues and keeps satisfaction levels high.

Versatile and Customisable.

Scalable to any size business, TouchPoint will grow from a single till to a multi-site empire operating unlimited tills. TouchPoint is packed with a diverse range of features that provide limitless ways to run your business and if that isn’t enough, additional features can be created to your bespoke requirements. TouchPoint integrates with all other ICRTouch software.

CCTV Integration.

Prominent and obvious CCTV cameras deter casual theft by both customers and staff alike. The CCTV can show exactly who was responsible for the act, providing valuable evidence. A compatible CCTV system can also capture the Electronic Journal from the TouchPoint till and overlay this directly onto the recorded image. Every keystroke and command is captured, combine this with notifications when certain keys are pressed such as No Sale, Error Correct or Refund. You have the perfect companion to your audit trail.

Secure Staff Sign-on

Unique sign-on methods mean that only authorised staff can access the till and sensitive operations can be restricted, such as refunds or voids. Clocking in and out can also be monitored ensuring accurate, quick and efficient payroll administration.

Hospitality features

  • Time & Attendance
  • Reducing Stock Count
  • Loyalty Schemes
  • Cashless
  • Happy hour automatic price changes
  • Check, tabs & tables
  • Table plan with reservation diary
  • Dispense Monitoring
  • Mix & Match
  • Price Lookup
  • Barcode Lookup
  • Scale Link
  • Booker Link
  • Mix & Match Promotions
  • BOGOF & cheapest item discounts
  • Shelf edge label printing
  • Product label printing with barcodes
  • TouchMenu digital signage
  • TouchReservation online table booking
  • PocketTouch digital order pads
  • TouchKitchen kitchen display and management
  • Integrated Card Processing

Our HotSoft PMS integrated modules are:

CollectionPoint displays open orders on a screen or monitor.

CollectionPoint

Large screen displays to engage and inform customers Digital Signage CollectionPoint displays ‘open’ orders on a screen or monitor directly

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TouchReservation - Reservation Screenshot

TouchReservation

Offer guests the ultimate in choice and flexibility. Automate bookings around the clock. You’re never closed with TouchReservation. Allow customers

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TouchLoyalty - Lady with loyalty card

TouchLoyalty

Customer Loyalty Software Build customer Loyalty. TouchLoyalty delivers amazing extras to maximise your trade. TouchLoyalty enables you to build a loyal customer

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TouchMenu digital signage

TouchMenu

Digital Signage – Large screen displays to engage and inform customers. Your menu, In lights. TouchMenu, the virtual menu board

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TouchTakeaway mobile phone restaurant order placement

TouchTakeaway

App & Web Ordering Generate new Revenue streams. TouchTakeaway provides you with everything you need to generate new revenue streams

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TouchKitchen - Chef preparing dish

TouchKitchen

TouchKitchen transforms the way food orders are processed. Transform your Kitchen. TouchKitchen transforms the way food orders are processed. From

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TouchOfffice Web Solution

TouchOffice Web

Real time and historical sales reports at your fingertips. Cloud Based Back Office Real time and historical sales reports at

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ICRTouch-Convenience

TouchPoint

TouchPoint keeps your business running smoothly. EPoS Software for Hospitality & Retail TouchPoint is effortless to use, reliable and proven.

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PocketTouch Table Service Software for Waiting Staff

PocketTouch

Table Service Software for Waiting Staff Keep mobile, for a better Customer experience. PocketTouch is a professional paper-free way to

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Request a demo

Let us show you how our TouchPoint solution can help your business increase productivity and save you money!